MUFG Union Bank Teller, Part-time 20 Hours, Ramona CA in Ramona, California
your opportunity with Union Bank® and become a part of one of the world’s leading financial groups. Union Bank is a member of Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world with total assets of over $2.4 trillion (as ranked by SNL Financial, April 2016) and 140,000 colleagues in nearly 50 countries. In the U.S., we’re 13,000 strong, working together to positively impact every customer, organization, and community we serve. At Union Bank, we aim to be the premier and most-trusted West Coast bank, serving customers with high-touch, local delivery and global capabilities as we leverage our rich, 150-year history. This is all part of our inclusive, high-performing culture supported by competitive Total Rewards, including our cash balance pension plan. Join a team that’s working to fulfill its vision to be the world’s most trusted financial group.
The teller position is the main
point of contact to service customer transactions in the branch. The teller position has a high degree of interactions with customers and provides a high level of customer service by responding to customer inquiries, processing customer requests, resolving customer issues or referring them to an appropriate party within the branch and making sales referrals.
Customer Service Transactions:
Performs customer servicetransactions under general supervision provide outstanding customerservice by responding to customer requests and inquiries. Assist thecustomer with retail transactions.
Respond to customer problems orissues and assist the customer in resolving them directly. Escalate morecomplex problems to the appropriate supervisor or coworker within thebranch if unable to resolve directly.
Responsible for following andadhering to all bank operational and security policies and proceduresincluding compliance and privacy policies and procedures to maintaincustomer confidentiality. Maintain cash drawer within prescribed cashlimits and meet cash balancing requirements. Conform to all governmentcompliance regulations.
Identify and recommendappropriate bank services to best meet customers’ needs that resultin sales for the branch.
Participate in sales promotionsand meet monthly sales goals.
Participate in training programsthat expand job knowledge and understanding and meet compliancerequirements.
Perform back-up duties such asremote branch capture when necessary.
This is a basic level position
and is under moderate level of supervision and has the knowledge and skills to complete most task associated with products, services and transactions
Must have effectiveverbal and written communication skills.
Ability to learn anduse branch equipment.
Good math, reading,and comprehension abilities.
Must enjoy workingwith customers and employees.
Education and Experience:
High school diploma orequivalent
Typically requires somecustomer service experience
This is a basic level
position and is under moderate level of supervision and has the knowledge and skills to complete most task associated with products, services and
The above statements are intended
to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties
and skills required of personnel so classified.
We are proud to be an Equal
Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.
A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial
diversion for, certain offenses.